Our Locations

  • Medrio Headquarters
  • 345 California Street
  • Suite 325
  • San Francisco, CA 94104
  • UK Office
  • 1 St Katharine’s Way,
  • London, E1W 1UN
  • Japan Office
  • 2-3-11, Nihonbashi
  • Honcho, Chuo-ku,
  • Tokyo, 103-0023
  • Pleasanton Office
  • 3875 Hopyard Road
  • Suite 375
  • Pleasanton, CA 94588
  • India Office
  • Sai Apex 201, 2nd floor,
  • Viman Nagar,
  • near Datta Mandir Chowk,
  • Pune – 411014
  • Medrio Germany Office
  • Im Neuenheimer Feld 582
  • 69120 Heidelberg
  • Germany

Contact Us

Headquarters Contact Information

TOLL-FREE +1 877-763-3746
SALES +1 800-498-6830
DIRECT +1 (415) 963-3700
FAX +1 (415) 962-2089

Our Experience

450+

Customers

3500+

Studies

98%

Customer Satisfaction

15+

Years in Business

What our customers have to say about us

We offer 24/7/365 customer support and have a 98% customer satisfaction rating.

"Medrio is a great product!"

"Overall Medrio is a great product and I enjoy using it."

Courtnay B.

Manager, Database Management
Precision for Medicine, Oncology and Rare Disease

| SOURCE

"Medrio Review - Great product"

" Medrio is very easy to work with in terms of building clinical trial databases from beginning to end. I've also heard that the end users are happy to use this product. The customer service is amazing!"

Sally M.

Senior Clinical Data Manager
QST Consultations, Ltd.

| SOURCE

"Long-term user"

" We have been using Medrio as our EDC platform since 2011 and have locked > 100 studies. We have seen some great improvements over the years as the industry changes and we are keen to see what the future holds. It really feels like we are part of their team."

Sandrien L.

Director Data Operations
Avance Clinical Pty. Ltd

| SOURCE

"Intuitive, easy to use software"

"Phastar have a close working relationship with Medrio and our feedback on issues is already documented"

sheelagh a.

Head, Clinical Data Operations
Phastar

| SOURCE

"Great Value in EDC"

"We deal with many life science companies that have budget constrained clincal trials. There are 1000's of these studies that need, easy to use, solid EDC at affordable prices. Medrio fits this niche and then some. We have used the product for all phases and size of trials. We have many customers that require Medrio for is capabi"

Stephen B.

SVP Business Development and Commercial Strategy
Quartesian

| SOURCE

"First In House EDC"

"To date, we have had nothing but positive experiences with Medrio. That does not mean there have not been challenges and time crunches! We had oncology specific system requests that we needed addressed by Medrio. Our needs were heard and Medrio delivered with an updated release. Separately, when problems arose post updated relea"

Susan M.

Director, Data Management
Triangle Biostatistics, LLC

| SOURCE

"Medrio Clinical Research Software"

" Medrio is a responsive company that takes customer service seriously."

Marilee N.

Director Data Management
Atlantic Research Group

| SOURCE

"Fast & Easy to Use"

"Medrio continues to be a very responsive company. Customer service is great, and the user meetings are very valuable, both for learning about the current product and for understanding goals for future releases."

Michele H.

Clinical Data Analyst
Quidel Corproation

| SOURCE

"Great for basic research needs!"

"Overall, my experience has been favorable compared to other systems. There's room for improvement, but that's not to say that Medrio isn't a great product."

Kendall P.

Data Manager
Atlantic Research Group

| SOURCE

"Easy to set up and end users friendly"

" For a simple study design, I prefer Medrio over other bigger systems that has a lot of bells and whistles I don't need. And Medrio is very end user friendly. In the past 3 years of managing the Medrio EDC database."

Minghua G.

Senior Clinical Data Manager
W. L. Gore & Associates

| SOURCE

"Medrio Review"

"Medrio has been a fantastic tool for us. The ease of use has allowed us to get clinical studies up and running in significantly less time than it would take with its competitors. I can't use it for every study, but I'm glad I can use it for most. Would recommend considering."

Rod M.

Sr. Director of Operations
DFS Pharma

| SOURCE

"Great Product"

"Overall our team enjoys the creation of our different databases and eCRFs with Medrio. The ease of use and the appealing concept of the system makes it worth selecting it above its competitors."

Alex U.

Clinical Affairs Specialist
Hope Biosciences

| SOURCE

"The use of Medrio in the medical device, start-up community"

"Being able to support small, start-up medical device companies in their clinical trial projects, with an EDC database platform that helps address varying needs, with short timelines, and in a cost-efficient manner is critical. The flexibility of the MEDRIO products enable me to design efficient and scalable databases to accommod"

Laurie H.

Founder and Principal
Reedhook Consulting

| SOURCE

"Medrio"

"I love the ease of asking questions and the support folks. They really do a great job of getting back to me and helping me with my issues."

kathy a.

Data Manager
ARG

| SOURCE

" Medrio for Small CROs"

"Working with Medrio has been a wonderful experience. The ability to build a database in shorter timelines and not needing to be a programmer to build. Also, from a Data Management perspective, handling queries and data review are seamless."

Amanda B.

Clinical Data Manager
DFS Pharma

| SOURCE

"Mad for Medrio!"

"My experience with Medrio has been positive to date. My calls to Medrio support have been met with great concern for my needs, has been followed up withemails/calls/zooms and even on-site training to ensure that my concerns/training needs were addressed. It is this type of care and professionalism that has given me the privilege"

Geralyn T.

Database Builder
Altasciences

| SOURCE

"Great EDC system"

"Medrio is a great EDC system to use for all types of studies from pre-clinical to post-marketing. Study Admins have the ability to design a study with complete flexibility and changes are deployed without causing downtime to the EDC system."

Jennifer T.

Director Biometrics
Linical Accelovance

| SOURCE

"Its ok"

" I use it everyday. Its easy."

Amanda N.

Research Coordinator
Distinctive Strategies & Leadership

| SOURCE

"This is the most user friendly, EDC system I've used."

"Overall, this is among my favorite systems to use for entering clinical research information into. All information is well organized and easily accessible."

Angelise S.

Clinical Research Coordinator
Rush University Medical Center

| SOURCE

"Super Fast Study Builds!"

"Using Medrio, we are able to help our clients reach the database go-live milestone quickly, and that equates to significant cost savings for our clients."

Temple H.

Managing Member
Study Builders, LLC

| SOURCE

"Loaded with "current" features"

"We have a great working relationship with Medrio and they are very accommodating with special requests"

Verified Reviewer

Pharmaceuticals

| SOURCE

"I have used Medrio for several years across several therapeutic areas and phases."

"lower cost and great functionality with ease of set-up and use."

Susan H.

Director, Data Management
TG Therapeutics

| SOURCE

"Great little system!"

"I used Medrio for over 4 years with great success. It is easy to program, easy to use for sites and monitors. Has a great reporting tool and offers flexibility on pricing."

Susan H

principal
CDM Advisor, Ltd.

| SOURCE

"Clients are happy"

"Ease of use and robust functionality are a few of the prime points for any user of eClinical/EDC. Our clients tell us they are happy with both of these areas when accessing their studies. And for us as the builders and service providers, we enjoy both of these features in addition to the great customer support we received."

Denise E.

Sr. Director Clinical Dat Management and Standards
ARDS/Accenture

| SOURCE

"Medrio for the Little Guys"

"I'm a huge fan of Medrio! I have used other EDC systems and have also previewed some but in the end, I have always found Medrio to be the best fit for me. I think the best part about Medrio is that it is extremely user-friendly. Just about anyone can pick up the system and start using it with very little training."

Dina D.

Quality and Compliance Manager
Animal Clinical Investigation

| SOURCE

"Newbee Loves Medrio!"

"I am not new to clinical trial software but I am new to Medrio. I was quite happy with the training provided and the ease of use in navigating to forms. It seems to easy to build but I haven't had that experience yet. Good Product."

Carolyn G.

Sr. Data Manager
ARG

| SOURCE

"Excellent EDC application"

"We've been using Medrio's EDC application for several clinical trials for the past two years. People with no programming background can begin configuring eCRFs after receiving just a few hours of training. It just takes a bit of practice and before you know it, you feel like a pro! "

Kasia L.

Morley Research Consortium

| SOURCE

"Simplified Data Management"

"I have been using Medrio's software for the last 2 years. They have a great team to provide support and have incorporated most of our proposed requests in subsequent releases. Easy to setup a study and to train entry users. Very happy with the software."

Jaco K.

Manager data Operations
Clindata

| SOURCE

"Medrio - Easy to Use"

"Medrio is an easy to use eCRF platform. Clean and simple. Easy to have updates made and deploy to a live CRF database. The look and feel of the text is a little dated looking and not the nicest appearance but the functionality of the system is good."

Jessica M.

Partner

| SOURCE

"Flexible software, exceptional customer service."

"With Medrio and the help of some Medrio-recommended contractors, we were able to start our first study utilizing EDC within a matter of weeks. Now we are able to leverage previous studies to truly achieve eClinical overnight. Highly recommended!"

Michael R.

Statistics Manager
Hollister Incorporated

| SOURCE

"Highly recommended"

"I have been using Medrio for several years now to capture data for my clinical studies and have been very satisfied with the product. It has excellent customer service...extremely responsive. The product itself is one of easiest to use that I have seen both from a building and an end user perspective. "

Jose N.

Apollo

| SOURCE

A Few of
Our Clients